WORK EXPERIENCE
AND Skills
Meltmedia| marketing and design
User Experience Designer
Leading and supporting fast-paced projects from strategy, research, into high fidelity prototypes and staying involved along the design and development cycle by bringing the user and data into all discussions and decisions.
Information Architecture
Design thinking workshops
User Flows and Site Maps
Digital Prototyping
Feature Prioritization
Usability Testing
University of Phoenix | uXR Brain LAB
User Experience Researcher
Strategy and implementation of research projects and pilot programs that spanned over multiple departments within marketing. Conducted research and deep data synthesis that provided actionable insights to support product development throughout the University and with third-party SaSS partners.
research Strategy
User Research desiGN
qualitative research
quantitative Research
Ethnographic Research
IBM | Marketing Innovation Group
Studio Experience Coordinator
As a key member of the IBM Studio | Astor Place, Marketing Innovation Group I was responsible for managing the overall space and visitor experience of the Studio which homed 1000+ IBMers and contractors.
Space Planning and Strategy
Wayfinding and Service design
Creating and coordinating in-house events
Troubleshooting on space-related issues
Interior and product design
User Experience Writing
IBM | Environmental Experience Design
Production Designer
Led by one of IBM's top designers, the ExD team focused on creating efficient and effective ways to further the work environment through data-driven design.
Model-making and fabrication
Planning, construction, and staging space
Interior and product design
Space planning & Support
User experience writing