EARLY WORK
Pre 2019 Projects and random fun
2017 | bring your kids to work | what is UX Design?
PRESENTATION
For Bring your kids to work day in 2017 I created an interactive presentation for children aged 5-15 years old.
I first taught them about UX design in a way the suited their various developmental stages. We conducted a mock usability study in our research lab with them acting as both participants and researchers.
The children were engaged throughout and left with a solid understanding of the UXR process.
“I wanna be a UX researcher when I grow up”
2014 | IBM STUDIOS WELCOME PACKET| CONTENT AND CO-DESIGN
IBM WATSON WELCOME PACKET
Problem: 1000 employees were moving into a new IBM interactive office building without any knowledge of how the site operates and the new technologies that would be introduced.
Process: The content was built from snippets of information from various executives and vendors. To create content that was friendly and easily digestible I visited the unopened building site and went through various tasks and created user flows.
Solution: I created a welcome packet that contained all the information an employee or guest would need to conduct their business on-site successfully.
Results: The mass move of 1000 plus employees was completed with each person having a clear understanding of the new site.
2015 | AUDIOVISUAL INSTRUCTIONS | CONTENT, TESTING, AND DESIGN
AV INSTRUCTIONS FOR IBM STUDIOS
Problem: Users who needed to project were unable to seamlessly connect their computers to the various screens and monitors in the IBM studios.
Solution: Created audiovisual instructions to help the users understand how the systems worked together.
Process: I conducted interviews to find the pain points in the process, created user flows to find the user’s happy path, and uncover where they fall off.
Once the initial drafts were created I conducted usability tests. I repeated the testing until the happy path was achieved successfully on each of the screens for the various types of users.
Results: The final instructions were physically produced and placed in the conference rooms and on the AV carts. There was a significant decrease in the number of panicked meeting facilitators coming with issues during their meetings.
